When a Social Boost series finishes, Kliken builds your next one for you. Nothing publishes until you have reviewed it and launched it. This article shows you how to find it and what to do with it. It applies to paid plans.
How you'll know it's ready
We tell you in two ways:
By email. We send up to three emails. The subject is something like "Your new 10-post series is ready to review". The button in the email reads Review and approve or Review series. Social Boost Services emails come from [email protected]. Social Boost Shopping emails come from [email protected].
In the app. We may also show you a message in the app when you sign in.
If you can't find the email, check your Junk or Spam folder. Adding the address for your plan to your contacts keeps it out of there.
Where to review it
Select the button in the email. It opens your new series in the editor, where you can read every post.
You can also sign in the way you normally do:
Social Boost Services: https://www.kliken.ai/login
Social Boost Shopping: https://www.kliken.com/login
Not sure which one you have? See Social Boost pricing and billing options.
You can change anything
The series is a starting point. Before you launch it, you can:
Edit the wording of any post.
Swap the image. Each post publishes with one image. See How many images can a Social Boost post have? Any image you add has to meet the Social Boost image requirements.
Delete a post, or add one. A series holds up to 10 posts.
Change how often the posts publish and the start date.
If the start date has already passed when you open the series, we move it to today and show you a message. You can choose a different date.
Launching it puts it live
When you are happy with the series, select Launch this series at the end of the editor. Your posts then publish to your Facebook Page, and to Instagram if you have connected it, on the schedule you chose. If your Facebook Page is not connected yet, you will be asked to connect it.
After you launch, you land on My Posts, where you can see what is scheduled. We stop sending reminder emails about that series.
Or build your own instead
If you would rather write your own posts, open the series, delete the posts you don't want, and add your own. Then launch it the same way. Everything above applies: you can edit the wording, swap images, and set your own pace.
If you don't launch it
Nothing publishes until you launch the series. We send up to three emails in total about it.
If you no longer want Social Boost, you can cancel. If you cancel, you keep access until the end of the period you've paid for and it won't renew. We don't refund part of a monthly or annual period. See our Cancellation and Refund Policy.
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