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General Troubleshooting

Help with issues that aren't product specific.

10 articles
How to reauthorize Kliken's access to your WooCommerce storeIf Kliken stopped seeing your WooCommerce products and nothing about them changed, its access to your store may have been withdrawn. Reauthorize it from the plugin in seven steps.
Why Is My Ad Not Showing Up?
How to change my target locations
Why Is My Search Ad Not Showing Up?
Are You Searching For Your Own Ad?
Google Analytics & Kliken
Kliken is blocked from your store's API (no products found)A firewall, security plugin, or hosting provider can refuse Kliken's requests for your product catalog, which makes your store look empty to us. Allow our IP addresses to fix it.
Why does Kliken say no products were found in my WooCommerce store?Kliken can only see WooCommerce products that are published. Check each product's Status, Visibility, and Catalog visibility to clear the no products found error.
Why are my ads not showing - No Active ProductsIf Kliken emails you that there are no active products in your selected categories, your campaign is pointed at categories that hold no live products. Reselect your store categories to…
Why is Google Ads By Kliken asking for permissions to my WooCommerce Store?