How long will it take for my ads to start showing?
You've downloaded the app, set up your ads, and added your credits. While Google, Facebook, and Kliken all have different requirements relating to acceptable content and policies associated with your site and campaign, the process across all platforms follows the same general process
The ad campaign is immediately submitted for review to ensure compliance with the respective platform's rules and requirements.
If no issues are found, the campaign will move to active. This normally takes no longer than 72 hours and oftentimes can occur in less than 24 hours, depending on the campaign type, number of products, complexity of the industry, etc.
If issues are found, our team will contact you immediately, either via a direct ticket, dashboard banners, or something similar, notifying you that there are issues preventing the immediate approval of the campaign. These could be related to the products, your site, URL, or various other items, but we will let you know when we contact you and help provide some guidance on how to resolve the issues.
As long as the original issue was not a gross violation of the platform requirements, if issues arose, and once they are resolved within your store/site, the campaign is resubmitted to the platform for review.
If the issues are gross violations of the platform requirements, we will also let you know. Unfortunately, at this point, we need to cancel your campaign and will refund you in accordance with our Cancellation and Refund Policy.