Why can’t I get direct access to Google Ads accounts managed by Kliken?
First, an important clarification
Kliken manages your Google Ads ad account.
You do have direct access to your Google Merchant Center account.
These are two different Google systems and are often confused.
If you would like to see how to access your Merchant Center Account, please access our associated article here.
How Google Ads works with Kliken
Kliken creates and manages Google Ads campaigns on your behalf using Google-approved partner accounts.
This allows Kliken to:
Automate campaign setup and optimization
Maintain consistent performance
Prevent configuration conflicts that can stop ads from running
Ensure compliance with Google Ads policies
Because of this structure, the Google Ads ad account itself is managed by Kliken.
This setup is standard for partner-managed Google Ads solutions.
Why direct Google Ads access isn’t provided
Direct access to the Google Ads ad account is not provided because:
Campaign stability: Manual changes can interrupt automation and reduce performance
Security & compliance: Centralized control reduces risk and policy violations
Google partner requirements: Managed accounts must remain under partner control
This helps ensure your campaigns run smoothly and continuously.
What you can access (and should use)
✅ Google Merchant Center (you have access)
You retain direct access to your Google Merchant Center, where you can:
Manage and update your product feed
Review product approvals and disapprovals
Address feed or policy issues directly
Merchant Center access is expected and encouraged, and does not interfere with ad performance or automation.
How to monitor campaign performance
You can track all campaign performance through the Kliken Dashboard, including:
Spend and budget usage
Clicks and conversions
Performance trends over time
This provides visibility without the risk of disrupting live campaigns.
Need changes or more detail?
If you’d like updates made to your campaigns or need additional insight:
Contact Kliken Support
Requests are reviewed and handled within Google and partner guidelines
Quick summary
❌ Google Ads ad account: managed by Kliken
✅ Google Merchant Center: accessible to you
✅ Campaign performance: visible in Kliken
Why this article exists
Kliken manages the technical complexity of Google Ads so you can focus on your business — while still retaining visibility, ownership of your product data, and access to performance insights.