Stay on Track with Automatic Billing
At Kliken, we understand the importance of uninterrupted advertising campaigns for your business. Our Recurring Billing Policy ensures your ads keep running without a hitch. Here's a concise overview of the policy, with full details available on our website.
Key Features:
Automated Billing Cycles: Your subscription renews automatically every 30 days, based on each product's original purchase date. Multiple products mean multiple billing cycles.
Accepted Payment Methods: Currently, we accept all major credit cards.
Note: Electronic funds transfers (EFT) are not accepted.
Subscription Management:
Your subscription is continuous until you decide to cancel.
Cancellation of one subscription doesn't affect others.
Cancellations must be completed through Kliken, even if you cancel your site or delete the marketing app directly on your hosting platform account.
Payment Process:
Automated charges on each billing date.
If payment fails, we reattempt for two days, thrice, before suspending the campaign.
Ensure sufficient funds and updated payment details to avoid suspension.
Reminders and Notifications: You will receive a series of reminders starting as early as seven (7) days before billing and dashboard notifications for upcoming billing events. In the instance you payment is unsuccessful, you'll receive a series of emails notifying you of this as well. Please note, failure to complete payments may lead to the suspension of your campaigns.
Support and Cancellation:
Reach out to our Support team for billing inquiries.
Cancel subscriptions via the 'Manage' section in your Kliken Dashboard or through our Support team.
Account cancellations require a direct request to our Support team.
Policy Updates: Changes will be notified 30 days in advance via your Account Dashboard.
Accessibility: Review the full policy on our website here.
Agreement:
By subscribing to Kliken services, you agree to these terms, ensuring your campaigns are always funded and active. For detailed information, please refer to the full Recurring Billing Policy on our website.