You've cancelled your campaign, and your wondering what happens next?
IMPORTANT:
Once a campaign has been cancelled, it will continue to run for the remainder of the billed month, or until the budget has depleted. This means that you will still receive any remaining clicks or impressions that you have paid for.
After that, the campaign will be saved within your account and can be reinstated anytime.
If you do NOT want your campaign to continue AFTER cancellation, please follow our Refund Request Process which can be found here.
Remember, cancellation of campaigns must be done on a campaign by campaign basis. As a refresher, more information can be found here.
Reinstating a Cancelled Campaign
If you change your mind and decide to reinstate your cancelled campaign, you can do so with just one click.
Navigate to the Kliken App
Select the applicable product
Go to the 'Manage' section where you will see all of your campaigns
Find the cancelled campaign you would like to reinstate
Click on the "Reinstate" button and your campaign and follow the steps. You may be required to complete a payment to reinstate your campaign.
Once you do, your campaign will be back up and running with the exact same content as before.
Please note, depending on how long your campaign has been cancelled, it may need to go through the learning period again, and therefore the initial performance (first 14-21 days) may not be as high as what is was just prior to cancellation.